100% NO QUESTIONS ASKED - MONEY BACK GUARANTEE
Derek Alvarez Art stands behind all of the artwork produced by Derek. We understand that sometimes things just don’t work out. If you’re not completely happy with your purchase for any reason, just ship it back the same way it came within 14 days, and you will receive a full refund of the purchase price.
Please note - Derek Alvarez Art does not reimburse the outgoing or return shipping charges.
I know you'll love my art. But there may be a reason why you might be unhappy with my product. So if, for any reason, you are unhappy with your purchase, you should contact me within 14 days of your purchase date to get a credit or refund. Your order should be repackaged in the original shipping container and returned in like-new (undamaged) condition.
If your order arrives damaged, please contact us immediately to receive return instructions and have your order replaced.
Artwork ships within 5 business days, plus transit.
SALE ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
RETURNS ARE EASY
Fill out the return information on the back of your packing slip and send it back with your item. Keep the order number for your records – it will be used to reference your order if you call us. Use of the original packing materials is required when returning your order. Once we receive your return we will refund your card for the price of the artwork.